This article describes how you can manage users for your agency or branch using the MoveIT interface.
This article applies to users with one of the following roles:
- Administrators
- Agent Administrators
- Branch Managers
You can access the user management interface here.
When you load the page you will be presented with a table of users that you have visibility of. You will also have the option to add new users as well as edit, deactivate and reactivate existing users depending on your user role.
| User Role | Can Create / Edit Users From | Can Create and Edit Users with Roles |
|---|---|---|
| Agent | None | None |
| Branch Manager | Own branch | Agent, Branch Manager |
| Agent Administrator | Own Agency | Agent, Branch Manager, Agent Administrator |
| Administrator | Any | Any |
It’s possible that you will see users that you are unable to edit, for example, if you are a Branch Manager and an Agent Administrator is assigned to your branch.
Adding Users
Adding new users is simple, once added, the new user will appear in your list of users to manage. Once users are created, they should use the reset password function to set their first password.
- Click the New User button
- Complete all of the details
- Click Create User
Editing Users
- Click Edit next to the user you’d like to edit
- Amend any details as required
- Click Save to save the changes to the user
Deactivating Users
- Click Deactivate next to the user that you’d like to deactivate.
NB. Once a user is deactivated they will no longer be able to log in to MoveIT. Any users who are deactivated and are still logged in to MoveIT will see errors when trying to browse data. Their login session will eventually expire.
Reactivating Users
- Click Reactivate next to a deactivated user
Once reactivated, users should be able to login and continue using MoveIT normally immediately.